Privacy policy

GlowYourTone (“we”, “us”, or “our”) operates this website and related services (the “Services”) to provide customers with an online shopping experience. The Services are hosted and powered by Shopify, which enables us to offer our products and process transactions.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you access or use our Services, including when you make a purchase or communicate with us.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

We may collect personal information that identifies you or can reasonably be linked to you. This may include:

Contact details (name, billing and shipping address, email address, phone number)
Payment and transaction information (payment method, transaction details, order history)
Account information (if applicable, including login credentials and preferences)
Communications (messages sent to us through customer support or other channels)
Device and technical information (IP address, browser type, device identifiers)
Usage information (interactions with the website, browsing behavior, and activity on the Services)

We do not consider anonymized or aggregated data to be personal information.

Sources of Personal Information

We collect personal information from:

You directly, when you make a purchase, create an account, or contact us
Automatically, through cookies and similar technologies when you use our Services
Service providers and partners who support our business operations
Third-party platforms or integrations where applicable

How We Use Personal Information

We process personal information for the following purposes:

To provide and operate the Services, including processing payments and fulfilling orders
To communicate with you regarding orders, support requests, and service-related updates
To personalize and improve the Services and user experience
To send marketing communications, where permitted (you may opt out at any time)
To prevent fraud, ensure security, and protect our Services and users
To comply with legal obligations and enforce our policies

Disclosure of Personal Information

We may disclose personal information where necessary for legitimate business purposes, including:

To service providers such as payment processors, hosting providers, shipping partners, and analytics providers
To Shopify and its infrastructure to support the operation of the Services
To marketing and advertising partners, where applicable
To comply with legal obligations or respond to lawful requests
In connection with business transactions such as mergers, acquisitions, or asset transfers

All third parties are expected to handle personal information in accordance with applicable data protection laws.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Services, improve performance, analyze usage, and support marketing activities.

You may control the use of cookies through your browser settings. Disabling cookies may affect certain features of the Services.

Data Retention and Security

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to comply with legal, accounting, or reporting obligations.

We implement appropriate technical and organizational measures to protect personal information. However, no method of transmission or storage is completely secure.

International Data Transfers

Your personal information may be transferred to, stored, and processed in countries outside your country of residence, including by our service providers.

Where required, we rely on appropriate safeguards such as standard contractual clauses or equivalent legal mechanisms to ensure the protection of your data.

Your Rights

Depending on your location, including under the General Data Protection Regulation, you may have the right to:

Access personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Restrict or object to certain processing
Request data portability
Withdraw consent where processing is based on consent
Opt out of marketing communications

To exercise your rights, contact us at info@glowyourtone.com.

We may require verification of your identity before processing your request.

Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. You should review their policies before providing personal information.

Children’s Data

The Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.